At Frame Art, we believe every space has its own story — and our job is to bring that story to life through design, color, and creativity. We are a passionate interior design and build firm based in Bangladesh, dedicated to transforming ordinary spaces into timeless expressions of art and functionality. From residential interiors to commercial spaces, our experienced team of designers, craftsmen, and project managers work closely with clients to deliver unique, personalized environments that reflect comfort, style, and purpose.
1. Our Vision: To establish a leading interior brand in Bangladesh that sets a new benchmark for aesthetics, craftsmanship, and client satisfaction. We aim to design spaces that blend seamlessly with the lifestyle and personality of the people who live in them.
2. Our mission: To deliver creative and functional design solutions within an affordable budget — ensuring a perfect balance of quality, comfort, and beauty in every detail. We believe that good design not only pleases the eyes but also enhances the way people live.
3. Our Values:
Honesty Transparency — Building trust through clear communication and integrity in every project.
Design Innovation — Bringing fresh ideas, styles, and colors to create unique spaces.
Quality Workmanship — Ensuring precision, durability, and attention to every detail.
Client Satisfaction — Striving to exceed client expectations in every step of the process.
1. Work Commencement & Coordination
Frame Art will begin work only after receiving the official “Work Order” from the Client. Before site execution, both parties shall hold a coordination meeting to finalize project details, timelines, and responsibilities.
2. Project Schedule, Payment & Scope
A Construction Gantt Chart and Payment Schedule will be provided by Frame Art. The Client must maintain payments as per schedule to avoid work delays. Any variation in work scope (±10%) or additional tasks will require prior written approval and may affect the timeline and cost.
3. Design & Material Conditions
All works shall follow the Client-approved (signed) designs.
Major design changes after construction begins are not acceptable.
Imported materials and pricing depend on market availability and may change without prior notice.
4. Site Management, Safety & Communication
The Client shall ensure proper site line verification, local authority permissions, and 24/7 safety and security during construction.
All technical communication must go through Frame Art’s Project or Site Manager only. Frame Art reserves full authority over the selection of materials, workforce, and subcontractors to ensure project quality.
5. Quality, Liability & Dispute Resolution
Frame Art ensures transparency, quality control, and adherence to safety standards. Frame Art shall not be held liable for deviations from Client-authorized designs. Payment delays or Force Majeure events (e.g., natural disasters or political unrest) may affect the project timeline. Any dispute will be settled amicably through discussion between both parties.
1. Cancellations: If you wish to cancel your project with Frame Art, you will not be charged for any work that has not yet started or processed at the time of your cancellation. However, we are unable to provide refunds for any services that have already been paid for, initiated, or completed.
During the BOQ (Bill of Quantities) phase, you may modify, replace, or remove any item or service before placing your Purchase Order and receiving an invoice. Once a Purchase Order is placed and an invoice has been issued, no further modifications or cancellations will be possible. Your Project Representative will review and confirm all details with you before raising the invoice. For any feedback or concerns, please contact us.
2. Price Revisions: If your project requirements change, the overall cost may also vary accordingly.
3. Delays: Delays in payment at any stage of the project may cause delays in completion. Changes in project requirements can also extend the timeline. Frame Art will not be responsible for delays caused by late payments or project changes.
4. Payment Methods: Frame Art accepts the following payment options: Bank Transfer, Cheque, Cash, Internet Banking, and Mobile Financial Services (e.g., bKash, Nagad, etc.). Please consult your Project Manager for specific payment details. All payments are subject to applicable VAT.
5. Invoices: Each invoice is valid for a limited time as stated. If payment is not made within this period, the invoice will expire, and a new one will need to be issued.
6. EMIs: Frame Art is currently working to introduce an EMI (Installment) facility for our clients, which will be available soon. Ask us about it if you want to avail this service.
7. Online Transactions: We are committed to protecting your financial privacy and ensuring secure transactions. Our online payment system will be launched soon. Special options may available, ask us if you need.
1. Purpose
Frame Art values your privacy and ensures that all personal data is collected and processed responsibly, in compliance with GDPR and applicable laws.
2. Data Collection
We collect only essential information—such as your name, contact details, and project data—to provide our services and maintain communication.
3. Data Use & Storage
Your data is used solely for project management, service delivery, and communication.
All data is securely stored and never shared with third parties without your consent.
4. Rights & Access
You have the right to access, correct, or request deletion of your personal data, and may withdraw consent at any time by contacting Frame Art.
5. Policy Updates & Contact
This policy may be updated periodically.
For privacy inquiries, please contact us or visit our Dhaka office.